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FAQ

Are you insured?
Yes, we have full liability insurance for all of our products.
Do you deliver to parks?
Yes, we deliver to all parks that allow inflatables. Please consult the Parks and recreation department you are having your event at for more details (eg. To obtain permits,make a reservation, size restrictions and insurance requirements) Contact our office for park rental process and requirements.
How far in advance should I reserve?
We recommend you reserve about 1-2 weeks in advance, but you can place your order any time as long as we still have availability. For Park Orders it is required to reserve at least 1 week before the event date for insurance processing.
Do I need to place a deposit? If so, by when?
Yes, a 50% deposit is required 7 days before the day of the event on orders greater then $400.00. The remaining balance can be paid C.O.D. upon delivery or with a credit card.
Is it normal to tip the driver?
Yes, tipping is greatly appreciated by our drivers. Generally in the U.S. it is customary to tip 10%-15% for services based on the level of service. Party rentals are considered a service since you technically do not purchase anything nor pay sales tax because of it.
Do you deliver and set up the inflatables?
Yes, we handle the delivery, setup and pick up for all inflatable games; however, delivery of tables and chairs is only "delivery". Setup of tables, chairs is the responsibility of the renting party. We will drop off all items at the address requested and return to pick up the items. We ask that you prepare the items for pick-up just as they were dropped off; that is to say that tables and chairs should be folded and put away as they were dropped off. We will coordinate with you for the delivery and pickup times so the products are set up before your event starts and picked up after your event finishes.
Is the Blower included?
Yes, the blowers used to pump the inflatables are included in the rental price.
Does the blower need to stay running the whole time?
Yes, The unit will begin to deflate as soon as the power is turned off. We required that you keep the unit power on from delivery to the end of your event, unless instructed otherwise for weather conditions.
Is a Generator Included?
No, if you do not have electrical power available at your setup location than you MUST rent a Generator. If you do have a Portable Generator and want to use that instead of renting one, you must Contact Us to make sure it will have enough power to support the inflatable/game/concession.
Are your products clean?
Yes, all of our products are fully disinfected and cleaned after every use. We take hygiene very seriously, that is why we fully inflate every product at our warehouse and clean them after they are returned. Our cleaning products are safe and Non toxic.
Are your inflatables and games safe?
Yes, all of our products are fully disinfected and cleaned after every use. We take hygiene very seriously, that is why we fully inflate every product at our warehouse and clean them after they are returned. Our cleaning products are safe and Non toxic.
What age groups are the inflatables for?
Inflatables are generally good for all ages. Some inflatables are more suited for smaller kids, some more suited for teens or adults. Please refer to each products page or contact us for more detail.
What happens if a product malfunctions?
It is rare for a product to malfunction, but if it does happen during your event we recommend you give us a call so we can help access the problem. If it is needed, we will send out a driver or someone from our company to fix the problem or bring a replacement product.
What is your cancellation policy?
If you must cancel your reservation for any reason, we require you give us a 2 day notice before your event day.
What if it rains on the day of the event?
If its heavy rain we call you to cancel the order. If its just a light drizzled we still deliver unless you don’t want to keep it, you can call and cancel the day of the event by 7:30 am at the latest.
Which cities do you deliver to?
We deliver to cities in Los Angeles, Orange and San Bernardino counties listed below. If your event is outside of our delivery area you can still give us a call at 800-200-0744 to see if we will be able to deliver, sometimes, based on the day or how many orders we have going out, we might be able to go out further than usual.
  • Agoura
  • Agoura Hills
  • Alhambra
  • Altadena
  • Anaheim
  • Anaheim Hills
  • Arcadia
  • Arleta
  • Artesia
  • Athens
  • Atwater Village
  • Atwood
  • Avocado Heights
  • Azusa
  • Balboa
  • Balboa Island
  • Baldwin Hills
  • Baldwin Park
  • Bassett
  • Bel Air Estates
  • Bell
  • Bell Canyon
  • Bell Flower
  • Bell Gardens
  • Belmont Shore
  • Beverly Glen
  • Beverly Hills
  • Bixby Knolls
  • Boyle Heights
  • Bradbury
  • Brea
  • Brentwood
  • Buena Park
  • Burbank
  • Cahuenga Pass
  • Calabasas
  • Calabasas Highland
  • Calabasas Park
  • Canoga Park
  • Carson
  • Castellammare
  • Century City
  • Cerritos
  • Charter Oak
  • Chatsworth
  • Cheviot Hills
  • Chinatown
  • Chino
  • Chino Hills
  • City Of Commerce
  • City Of Industry
  • City Terrace
  • Claremont
  • Cornell
  • Costa Mesa
  • Country Club Park
  • Covina
  • Cowan Heights
  • Crenshaw
  • Cudahy
  • Culver City
  • Cypress
  • Cypress Park
  • Del Rey
  • Diamond Bar
  • Dominguez
  • Dove Canyon
  • Downey
  • Duarte
  • Eagle Rock
  • East Lake
  • East Los Angeles
  • East Tustin
  • Echo Park
  • El Camino Village
  • El Modena
  • El Monte
  • El Porto
  • El Segundo
  • El Sereno
  • El Toro
  • Encino
  • Etiwanda
  • Florence
  • Foothill Ranch
  • Fountain Valley
  • Fox Hills
  • Fullerton
  • Garden Grove
  • Gardena
  • Glassell Park
  • Glendale
  • Glendora
  • Glenview
  • Granada Hills
  • Hacienda Heights
  • Hancock Park
  • Harbor City
  • Harbor Gateway
  • Hawaiian Gardens
  • Hawthorne
  • Hermosa Beach
  • Hidden Hills
  • Highland Park
  • Hollydale
  • Hollywood
  • Hollywood Hills
  • Hollywood Riviera
  • Huntington Beach
  • Huntington Park
  • Hyde Park
  • Inglewood
  • Irvine
  • Irwindale
  • Jefferson Park
  • Kagel Canyon
  • Koreatown
  • La Canada Flintridge
  • La Crescenta
  • La Habra
  • La Habra Heights
  • La Mirada
  • La Palma
  • La Puente
  • La Verne
  • Ladera Heights
  • Laguna Beach
  • Laguna Hills
  • Lake View Terrace
  • Lakewood
  • Lawndale
  • Leimert Park
  • Leisure Rossmoor
  • Leisure Wld-lgna
  • Lemon Heights
  • Lennox
  • Lido Isle
  • Lomita
  • Long Beach
  • Los Alamitos
  • Los Altos
  • Los Angeles
  • Los Feliz
  • Los Nietos
  • Los Serranos
  • Lynwood
  • Manhattan Beach
  • Mar Vista
  • Marina Del Rey
  • Mayfair
  • Maywood
  • Mid-city
  • Midway City
  • Miraleste
  • Mission Hills
  • Moneta
  • Monrovia
  • Montclair
  • Montebello
  • Montecito Heights
  • Monterey Hills
  • Monterey Park
  • Montrose
  • Morningside Park
  • Mount Olympus
  • Mount Washington
  • N.Long Beach
  • Naples
  • Newport Beach
  • Newport Center
  • Newport Coast
  • North Hills
  • North Hollywood
  • North Tustin
  • Northridge
  • Northwood
  • Norwalk
  • Norwood Village
  • Oak Park
  • Ocean Park
  • Old Canyon
  • Olinda
  • Olive
  • Olive View
  • Ontario
  • Orange
  • Orange Park Acres
  • Pacoima
  • Palisades Highland
  • Palms
  • Palos Verdes
  • palos Verdes Estates
  • Palos Verdes Peninsula
  • Panorama City
  • Paramount
  • Park La Brea
  • Pasadena
  • Phillips Ranch
  • Pico
  • Pico Rivera
  • Placentia
  • Playa De Rey
  • Pomona
  • Porter Ranch
  • Portola Hills
  • Portuguese Bend
  • Rancho Cucamonga
  • Rancho Dominguez
  • Rancho Palos Verdes
  • Rancho Park
  • Red Hill
  • Redondo Beach
  • Reseda
  • Rolling Hills
  • Rolling Hills Estates
  • Rose Park
  • Rosemead
  • Rosewood
  • Rossmoor
  • Rowland Heights
  • San Antonio Heights
  • San Dimas
  • San Fernando
  • San Gabriel
  • San Marino
  • San Pedro
  • Santa Ana
  • Santa Ana Heights
  • Santa Fe Springs
  • Santa Monica
  • Sawtelle
  • Seal Beach
  • Shadow Hills
  • Sherman Oaks
  • Sierra Madre
  • Signal Hills
  • Silver Lake
  • Sout El Monte
  • South Gate
  • South Pasadena
  • South San Gabriel
  • Stanton
  • Studio City
  • Sun Valley
  • Sunland
  • Sunset Beach
  • Surfside
  • Sylmar
  • Sylvia Park
  • Tarzana
  • Temple City
  • Terminal Island
  • Three Arch Bay
  • Toluca Lake
  • Torrance
  • Trabucco Canyon
  • Trousdale Estates
  • Tujunga
  • Turtle Rock
  • Tustin
  • Universal City
  • Upland
  • Valinda
  • Valley Village
  • Van Nuys
  • Venice
  • Verdugo City
  • Vernon
  • View Park
  • Villa Park
  • W. Los Angeles
  • Walnut
  • Walnut Park
  • Walteria
  • Warner Center
  • West Covina
  • West Hills
  • West Hollywood
  • Westchester
  • Westlake
  • Westlake Village
  • Westminster
  • Westwood
  • Whittier
  • Willowbrook
  • Wilmington
  • Windsor Hills
  • Winnetka
  • Woodbridge
  • Woodland Hills
  • Woodside Village
  • Wrigley
  • Yorba Linda
 
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